FAQs
If you have a question that is not answered below, please email chrs@sjsu.edu.
Last update: 3-21-2022
General
- Will my favorites be moved to the new system?
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No. The new system will have a different URL so even if your favorites did come over they would not work. In addition, the new system will be a new version of PeopleSoft so the names and locations of pages will likely be different.
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- Will my ID change?
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Yes and no. Your 91果冻制片厂 ID remains the same in the My91果冻制片厂 system and is your 91果冻制片厂 campus ID for all intents and purposes. However, a new ID will be assigned in the CHRS system, which will be displayed on various pages in the system, including CSU ID Search, Job Data, etc. Most employees will not need to know their CHRS ID.
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- Can I save new Favorites?
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Yes. The process to add and edit favorites is slightly different in CHRS, but you will definitely be able to add your favorite pages.
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- What processes will stay the same?
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While some basic functionality will be similar to the current 91果冻制片厂 @ Work environment, many pages and processes will be different. Please see CHRS Changes for more information on anticipated changes.
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- Will the look and navigation of CHRS be the same?
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No. CHRS is a different version of PeopleSoft so the overall look and feel will be slightly different. Self service functions will look vastly different. Navigation will be similar but most of it will be different from what you do now.
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- Will there be a CHRS demonstration so we can see the new features and what it looks
like?
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Yes. This will be part of the overall training plan that the CHRS Project Team rolls out.
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- Will we still use the Employee Profile?
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No. The Employee Profile will not be converted into CHRS. Development is underway of new functionality to facilitiate the online requests and routing of transactions.
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- Will this change how I enter grades for students?
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No. The My91果冻制片厂 system will not change. You will continue to manage class rosters and grading through that system.
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- Are CHRS and CHRS Recruiting the same thing?
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Yes and no. CHRS is the overall system and includes both the consolidated PeopleSoft system (CHRS) and the CHRS Recruiting system (PageUp). When we say CHRS, we are referring to the PeopleSoft system. We will always say CHRS Recruiting when referring to PageUp.
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- Will this be the last change for PeopleSoft HR?
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Likely not. As technology improves and systems are modified to make processes and functions more user-friendly, updates and upgrades need to occur. It is also critical to upgrade systems in order to get the best support from our vendors.
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- Why are we making this change?
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All CSU campuses are required by the Chancellor's Office to make this change. Moving to a consolidated environment will ensure consistency in process and reporting between campuses and will also allow the Chancellor's Office to pull data directly from the system instead of asking every campus to submit the information. Once all campuses are in the consolidated environment, we anticipate financial savings due to the reduced number of databases the system pays for, and reduced expense when doing upgrades to the system.
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- What are the benefits of moving to CHRS?
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Moving to a consolidated environment will ensure consistency in process and reporting between campuses and will also allow the Chancellor's Office to pull data directly from the system instead of asking every campus to submit the information. Once all campuses are in the consolidated environment, we anticipate financial savings due to the reduced number of databases the system pays for, and reduced expense when doing upgrades to the system.
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- How can we get help or get answers to questions?
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Email chrs@sjsu.edu and a member of the project team will respond to your questions. Once the system is live, you can email either chrs@sjsu.edu or hr-info-systems@sjsu.edu for assistance with the various processes. We also plan to hold regular open labs where you can drop in for help from the experts.
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- How would each unit's usage of a functionality be affected by this change?
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It's hard to say for sure but we know that the processes in academic departments will be vastly different, so the majority of the PeopleSoft HR work will change. For those in non-academic departments, the work will not change as much since most of what is done is looking at data or running reports. Staff in central offices like University Personnel will experience a higher level of change but much of the work will be the same. Please see CHRS Changes for more detailed information on anticipated changes in the new system.
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- How is this related to the Salesforce implementation in IT, if at all?
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The two projects are not connected.
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- Is there any talk about making the PeopleSoft UI a bit more user friendly and easier
to navigate?
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The new verison of PeopleSoft (HCM 9.2) does have an improved user interface. We believe it will be easier to navigate, especially for self-service functions.
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- How will this affect my specific position?
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For many employees, the primary impact will be the change to self-service functions like entering/approving time and absences, updating benefits information, updating personal data, etc. For those who use the system for more than self-service, the impacts will be greater depending on your role. Please see CHRS Changes for more detailed information on anticipated changes in the new system.
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